Shipping policy

Shipping Policy – FurFreePaws

Order Processing Time

All orders are processed within 1–3 business days.
Once your order has been shipped, you will receive a confirmation email with a tracking number.

Please note: Orders are not shipped or delivered on weekends or public holidays.

Estimated Shipping Time

We use a unified shipping timeframe for all destinations:

• 10–25 business days

This is an estimated delivery window and may vary due to customs inspections, carrier delays, or high-demand periods.

Tracking Information

Once your order has been shipped, you will receive a tracking link via email.
Tracking updates may take 2–5 business days to appear after shipment.

Customs, Duties & Taxes

FurFreePaws is not responsible for any additional customs duties, taxes, or fees that may be charged upon delivery. These charges are the responsibility of the customer.

Incorrect Address

Please ensure that your shipping address is complete and accurate at checkout.
We are not responsible for orders that are returned due to incorrect or incomplete addresses provided by the customer.

Delayed or Lost Orders

If your order has not arrived within the estimated delivery timeframe, please contact our support team and we will assist you as quickly as possible.

Contact Information

For any shipping-related questions, please contact us at:
support@furfreepaws.com

Policy Rights

FurFreePaws reserves the right to update or modify this shipping policy at any time without prior notice.